Privacy Notice

Privacy Notice

At Albion Street Group Practice, your privacy is of the utmost importance to us. This Privacy Notice explains how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Who We Are

We are Albion Street Group Practice, a General Practice providing healthcare services. Our registered address is 87 Albion Street, Rotherhithe, SE16 7JX. If you have any questions about how we use your data, you can contact us at [email protected] or on 02034746200.

  1. What Information We Collect

We may collect and process the following personal information:

  • Personal identification data: Name, date of birth, address, contact details (phone number, email).
  • Health-related data: Medical history, medication records, test results, appointment details.
  • Financial data: Billing and payment information for services rendered.
  • Communications: Emails, letters, or notes from your interactions with our team.
  1. How We Use Your Information

We use your data for the following purposes:

  • To provide medical care: This includes managing your healthcare needs, appointments, treatments, and prescriptions.
  • To communicate with you: Regarding appointments, results, reminders, and general practice updates.
  • To comply with legal obligations: Including regulatory reporting and safeguarding public health.
  • To improve our services: By analysing feedback and reviewing operational practices.
  1. Sharing Your Information

We may share your personal information in the following circumstances:

  • With healthcare providers: Including hospitals, specialists, and diagnostic services when necessary for your treatment.
  • With regulatory authorities: When required by law, or in the public interest, to ensure health and safety or compliance with regulations.
  • With third-party service providers: For tasks such as billing, IT support, or administrative functions, where confidentiality agreements are in place.

We do not sell or lease your personal data to any third parties.

  1. How We Protect Your Data

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure systems and data encryption. All staff are trained on data protection and confidentiality requirements.

  1. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Medical records may be kept for several years after your last appointment, as required by healthcare regulations.

  1. Your Rights

Under GDPR, you have the following rights:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to erasure: You can request the deletion of your data in certain circumstances.
  • Right to restrict processing: You can ask us to limit how we use your data.
  • Right to data portability: You can request to receive your data in a portable format.
  • Right to object: You can object to certain uses of your data.

To exercise these rights, please contact us at [Email Address]. We may need to verify your identity before processing your request.

  1. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legal requirements or our practice procedures. The most current version will always be available on our website.

  1. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact:

Prof Brendan Delaney

Albion Street Group Practice
87 Albion Street

Rotherhithe

SE16 7JX

[email protected]

02034746200

This Privacy Notice was last updated on July 2024.