Advice to help protect your home from COVID-19. A research study with 20,000 people found:
People who read the advice in Germ Defence are less likely to catch viruses
If they do become ill, the illness is likely to be less severe
The NHS is working hard to make sure that when you come in for your appointment or treatment, everything is done to protect you from the Covid-19 virus. From new social distancing measures and our staff wearing the right personal protective equipment through to enhanced cleaning measures. We’re doing everything we can to keep you safe whilst you’re in our care, so please keep your appointments and get the help that you need now.
Our front door is open, however please continue to call us rather than just coming to the practice. We can only have limited numbers of patients on site and need everyone to respect the guidance to keep as safe as possible.
If you need medical advice please contact us by telephone or online consultation and we will arrange for a clinician to call you back for a telephone or video consultation. If the clinician feels you need a face to face appointment they will give you an appointment time. If you are invited to come on site please respect the following guidance:
- Arrive as close to your appointment time as possible to minimise amount of time you need to spend on site.
- Allow 2 metres distance when queuing, as you would at a supermarket, if there are more than 4 people in the queue you will need to wait outside even if it is raining (so bring a brolly!)
- Please wear a face mask or covering. If you are unable to do this due to a medical issue please let the clinician know so they can make a note.
- Sanitise your hands on arrival and try not to touch surfaces unnecessarily when in the building.
- Come on your own - anyone that does not need to accompany you to your appointment will be asked to wait outside.
- Avoid taking any unnecessary time in the surgery - we need to make sure no one is in the building for longer than they need to be.
- The toilet is not in use so please plan for this as much as possible.
- If you have been asked to collect something from reception, you still need to follow the above guidance.
- If you are dropping something off, where possible use the post box and make sure you clearly label what you are dropping off with your name and date of birth.
We will regularly clean the patient areas to keep us all as safe as possible. We ask that you respect the above guidance and if the risk increases we will need to revisit locking the door.
Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself. See this Advice for Parents During Coronavirus leaflet for further information.