Appointments

How can we help you?

Patient Access

Login to Online Services
Register for Online Services

Booking an appointment

To request a routine appointment in the next 7 days:

  • use our online appointment request form – answer a few short questions and we will get back to you within 2 working days
  • phone us on 020 34746200 – ideally avoiding our busiest times which are in the morning from 8.30am to 10am, and afternoon from 3pm to 4pm. You will hopefully have a shorter wait on the phone if you avoid these busy times
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Get fast help from a Pharmacist

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

NHS 111

Check your symptoms, visit NHS 111 online.

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.

Calls are free from landlines and mobiles.

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Guidance on our Doctor Appointments

Guidance for patients on our doctor appointment types and contact methods.

You will be allocated a named GP on registration but you will be registered with the practice rather than that individual GP. You may see any of the doctors. However, if you do have a preferred GP, please let us know when making an appointment and we will do our best to accommodate your request.

New patients are allocated a Doctor on Registration.
Urgent problems that you feel must be dealt with that day.
Problems, especially new ones, that need examining (including but not limited to skin rashes, joint problems, chest pain, breathlessness, abdominal pain), patients that have a number of complex health needs, newly presenting mental health problems, young children (under 5 years old), 6 weeks old baby checks, patients that feel they want a face to face appointment for any other reason.

Please do not attend the practice if you have possible COVID-19 symptoms including cough, fever, sore throat, loss of smell.
Problems regarding follow up, ongoing care, results, discussions after hospital appointments, general advice, medication reviews, patient preference, especially useful for people who want one of our 7am to 8am pre work slots.
Use AccuRx for simple clear cut things like repeat sick notes, administrative issues.

You may be asked to book a face to face or telephone appointment.