Patient Access
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using the GP online system: Patient Access
Order on a computer, tablet or smartphone. This can now also be done via the Airmid App. - Bring the paper form to the surgery
Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to XXX or your nearest chemist.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Questions about your prescription
If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.
Medication reviews
If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment with a nurse when we ask you to come in for your review.
You can do this in three ways.
- Phone us Monday to Friday, from 10am to 6.30pm.
- Visit the surgery and speak with a receptionist, Monday to Friday from 10am.
Prescription charges
Find out more about prescription charges on nhs.uk.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.