The Extended Access Service is an extension of your GP practice providing GP and nurse appointments for patients in north Southwark.
GP practices in north Southwark are working together to deliver the extra appointments so you may not see your usual doctor but they will work regularly in Southwark and have the same skills. With your consent, any doctor or nurse you see can access your healthcare record to ensure they can offer the right treatment.
Our Friends and Family Test feedback for both 2018 and 2019 highlighted that over 90% of patients surveyed were likely or extremely likely to recommend the service.
What do we offer?
The Extended Access Service currently offers three services:
How do I get an appointment?
If you would like a GP or nurse appointment, simply contact your GP practice in the usual way and ask them to book you in at the Extended Access Service.
When your practice is closed you can still get support. You can get expert medical advice and useful information by calling NHS 111 or through 111 online. The NHS service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book an appointment at your GP practice or at the Extended Access Service, and, if necessary, refer people to emergency services.
Opening Times
| Day | Core Hours |
| Monday | 08:00 – 20:00 |
| Tuesday | 08:00 – 20:00 |
| Wednesday | 08:00 – 20:00 |
| Thursday | 08:00 – 20:00 |
| Friday | 08:00 – 20:00 |
| Saturday | 08:00 – 20:00 |
| Sunday | 08:00 – 20:00 |
| Bank Holiday | 08:00 – 20:00 |
Contact
If you have booked an appointment at the Extended Access Service via your GP practice or NHS 111 and need to change or cancel your appointment, please contact the Extended Access Service reception on 020 3883 1620. Please note, we cannot book an initial appointment for you via the Extended Access Service reception, only your GP or NHS 111 can do this.
Further information
- If you would like to know more about access to your health records, please read our access to your health records policy
- Find out more about our Extended Access Service achievements in the QHS 2018/ 2019 annual report.
Feedback
If you would like to read our reviews or write review about your experience of our Extended Access Service please visit our page on the NHS website.